Return Policy

Return Policy:

• All Sales Are Final: We do not accept returns or offer refunds for products unless there was a mistake on our end.

• Mistake on Your Order: In the event that there was a mistake on your order from our end, you will be eligible for a full refund.

Please ensure that you review your order carefully before finalizing it to avoid any issues. If you believe there has been an error on our part, please contact our customer support team as soon as possible to initiate the refund process.

This policy clarifies that you generally do not accept returns, but you are willing to make exceptions and provide refunds if there is a mistake or error from your end, which is a fair and customer-friendly approach.

Exchange Policy:

• Eligible Items: In certain situations, damaged or mislabeled items may be exchanged for the correct item or size free of charge within 15 days of the order placement date.

• International Orders: Please note that we are unable to provide exchanges for international orders. For international exchanges, we kindly request that you initiate a return for the item you wish to exchange and place a new replacement order.

We value your satisfaction and will make every effort to ensure that you receive the correct items in the best condition. If you believe you are eligible for an exchange under these circumstances, please contact our customer support team to initiate the exchange process.

This policy provides clarity on the conditions under which exchanges are accepted, the timeframe for exchanges, and the procedure for international orders. It aims to provide a fair and customer-oriented approach to addressing issues with damaged or mislabeled items.